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Tuesday 9 January 2018

Misadventures on the Mekong River, Ho Chi Minh


I used this travel agency-King Pearl Travel (close proximity to Ben Thanh market) for full day tour of Cu Chi Tunnel and Mekong River. The duration tour was 8am-6pm and price 1300,000 VND including entrance tickets, foods and drinks.

I set off from King Pearl Travel with high expectations of the great lunch and river boat expedition but it turns out to be the WORST travel agency I have ever used.


Hence, rather than fantastic tales from Mekong River, I highlight what King Pearl Travel has been doing. 

1. They promise more than they can deliver

This is the main reason I’m so disappointed by this travel agency. They deliver less than what they had advertised in the travel brochures.

Front desk lady-Aina promises us we don’t have to spend any single cents on full day tour of Cu Chi Tunnel and Mekong River. It ends up we have to pay for our drinks during lunch times. Additionally, the lunch we have is ala carte type but we realized it is necessary to share with tour members. 

For example, four fried popiah is served and shared with 4 tour members. Each member gets one fried popiah. This is completely contrast Aina’s lunch description- “You have everything for your lunch ranged from noodles, fruits, rice etc. 

Her promises like bullshit 

2. Forcing the tour members writing his positive reviews of service on Tripadvisor.

Our tour guide, Lu requests us to review his good service on Tripadvisor. According to him, the good reviews increase his year-end bonus. My friend wants to review later when we back to the hotel plus WIFI issue. Lu without hesitation demands my friend to review in the van and reassure my friend WIFI is available. At that point, there's not much we can do. 

I can’t help but think my own frustration for so called “fake” reviews. In my opinion, the customers’ reviews must be truthful and fair. The service providers have no rights to interfere the reviews. Moral lessons: not all the reviews of Tripadvisor can trust. Some reviews can be liar.

The tour guide, Lu 
Quick reviews under the "instruction" of Lu

3. Bring us to the tourist traps to give tips and purchase products

We were taken to the bee farm. A lady then brings a wooden bee crate.  The bees were at work and Lu asks us to snap photos. That’s it, nothing else anymore. The bees looking and taking photos take 3 minutes. We then ushered to a table tasting the honey teas and snacks. They just want us to purchase honey related products. Another stop we had also request some “tips” to be given to the singers.  They are terrible live performers as their faulty and pretty low voices. 

Cemetery next to the house. 

Besides that, the river boat paddlers pretend working hard in front of us and demand tips. My friend just gives the small amounts as a grateful response to them. They startpestering us by saying “not enough, not enough, 1 USD, 1 USD, 1 USD”. They were too pushy. I decide not to give her by playing deaf. Plus, I expect this is the responsibility of the travel agency to pay these boat paddlers wages so that we as the tourist don’t have to pay. Importantly, I complain to Lu but he answers the tips you all give are very small amount, it seems invaluable in Vietnam.   WHAT THE FUCK !!!

Pushy and commercialized boat paddler
Mekong river

Given the above information, my advice is doing the travel agencies research thoroughly when you want to book the tours. Please don’t like me by taking the travel agency that looking good at the paper. Below is the contact details of King Pearl Travel.

King Pearl Travel
17 Thu Khoa Huan, Ward Ben Thanh, District 1, HCMC
Web: kingpearl.com.vn

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